Information and Resources for People Living with Diabetes

We are here for you because we know managing diabetes can be even harder when you are dealing with a crisis. During an emergency, it is critical for people with diabetes to have access to the medications and testing supplies needed to maintain proper blood glucose control, and to prevent serious sudden complications such as hypoglycemia or hyperglycemia.

To help you stay healthy during an emergency, use the Patient Preparedness Plan specifically for people living with diabetes, since they face unique challenges.

  •  Be Prepared: The Diabetes Preparedness Plan includes checklist of supplies, information and guidelines for people living with diabetes in the case of an emergency or natural disaster. Build a “diabetes kit” before a disaster strikes.

  • Be Informed: Visit DDRC’s Facebook page or diabetes.org/hurricanerelief for the latest information.

    NEED HELP? CONTACT THE AMERICAN DIABETES ASSOCIATION CENTER FOR INFORMATION: 1-800-DIABETES (800-342-2383) MON.-FRI. 9:00 A.M. TO 7:00 P.M. ET. Representatives are available if you have questions or seek support regarding diabetes, diabetes supplies and management.

Customer Care Insulin & Pump Manufacturers

Lilly: 800-545-5979
Sanofi-Aventis: 800-633-1610
Novo Nordisk: 800-727-6500


Omnipod/Insulet: 800-591-3455
Dexcom: 888-738-3646
Medtronic: 800-633-8766
Tandem Diabetes Care: 877-801-6901

Health Insurance and Support

  • Centers for Medicare and Medicaid Service -Helps in time of natural disaster, man-made incident, or a public health emergency, they want you to have access to quality health care, click here.  

  • Insure Kids Now! - Every state in the nation has a health insurance program for people under 18. This website is offered by the US Health and Human Services Department - 800-877-Kids-Now.

  • Financial Help for Diabetes Care: NIDDK - Find programs that may provide coverage for medical expenses for a person with diabetes. Read more

  • Partnership for Prescription Assistance - Assistance program available to help offset the cost of supplies or prescription medicines. 888-477-2669 Pharmacies & Shelter

Health Care Providers - Hotline & Switching Insulin

  • Emergency Diabetes Supply Hotline. DDRC has activated a hotline for physicians and health care providers to request diabetes supplies:
    1-314-INSULIN (314-467-8546). The supply request line will be open and staffed daily by members of the DDRC.

  • Switching Insulin. During times of disaster, patients may not have access to their prescribed insulin and limited monitoring capabilities. Download recommendations to help health care providers switch between insulin products in disaster response situations.

Donate Supplies 

If you have unexpired and unopened diabetes supplies, contact Insulin for Life USA for details. I4L collects in-date & unneeded insulin, test strips, as well as other diabetes supplies. They are then distributed, free of charge, to children and adults with diabetes who otherwise would go without these life saving medications.



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